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RETURN PRODUCTS

O customer is obliged upon receipt, to unpack and check them products to confirm the non-existence of externals, aesthetics defects, and in the event that there are entitled to repel her receipt of the item and return it to the distributor, else to announce her existence of aesthetic defects in deadline ten (10) calendar days from receipt of the item, while in case of expiry of this deadline loses all relevant rights. The company "S. SOLDATOS LTD" (the "Company") is obliged in a short time to make a replacement of this kind with new. In case unconditional receipt of the item this is considered to be delivered in excellent condition external condition without cosmetics defects.

Basics Terms

1. Returns are accepted within ten (10) days from the purchase of the product, by showing the legal proof of purchase only.

2. Returns are accepted immediately if the products to be returned do not have used after opening of the packaging.

3. Returns are accepted if the returned products are placed in their original packaging or accompanied from their complete packaging.

3. Returns are not accepted for incompatibility with materials, which do not are purchased by the Company.

4. For all cases the return of the product to be replaced will must be done together with all documents which accompanied the product (e.g. Invoice, Data, Answer. Retail etc) and its complete package (unless this is a discovered defect later than delivery and packaging does not exist or also out of the case product whose packaging received from distributors v the tradition of the genre).

5. You shall provide to the Company any reasonable accommodation, information, cooperation, facilities and access so that it has the ability to perform her duties, ενώ σε περίπτωση μη τήρησης των ανωτέρω η Εταιρεία δεν θα υποχρεούται να εκτελέσει οποιαδήποτε υπηρεσία ή υποστήριξη.

Επιστροφές προϊόντων, which are considered defective upon delivery

1. In case any product/da found to be defective upon delivery to the customer, h he/she/they will also be returned at the expense of the Company.

2. The return of the products, which are considered defective by delivery will be accepted within ten (10) calendar days from delivery of these to the customer for the rest product categories. At the same time, will the product must not be damaged and have all the original documents which accompanied the product (e.g. Invoice, D.A.T., Answer. Retail, coke) and complete it its packaging.

3. In case of return of the products, and provided that they shall have previously received and checked those from the Company, it will be done replacement of kind with like new, otherwise in case the customer does not want a replacement, will a refund is made to the customer, in the way that he paid the value. In particular, in case of payment by credit card card the Company will be obliged to notify the issuing bank of the cancellation of the transaction and the bank shall thereafter perform any act which provided for on the basis of the contract it has set up with the customer. The company following this information bears no responsibility for time and how to perform the offsetting, which is regulated by the aforesaid contract.

Since the transaction has been cleared by bank, then the money will be credited directly to a bank account that will be indicated by the customer, within three (3) days from the relevant notification.

4. The return will be made within fourteen (14) working days, so much of the product as well as the price.

Επιστροφές Προϊόντων λόγω λάθους παράδοσης

Σε όλες τις περιπτώσεις στις οποίες παραδίδονται άλλα από τα πωληθέντα, κατά είδος ή ποσότητα, ή έχει παραληφθεί μικρότερη ποσότητα, which has previously agreed in writing with the Company, the customer returns the products to be checked and ascertained of the mistake. In this case, the expenses returning the products to the company, as well as the costs of forwarding to customer are borne by the Company, it is enough to the one proposed by the company is observed way back.

Ασφαλή προϊόντα – Εντός Εγγύησης

Τα διατιθέμενα από την Εταιρεία προϊόντα είναι προϊόντα διαρκείας τα οποία φέρουν κάθε απαραίτητη πιστοποίηση ασφαλούς λειτουργίας. Products are included from written instructions for use (except for easy to use products) and by writing reasonable performance warranty duration, in the Greek language. The guarantee form is always included his name and address guarantor, the product to which it refers the guarantee, its exact content, its duration, the local extent of power her, as well as the rights it provides the applicable law. Her guarantee device has a duration according to manufacturer from the date of purchase and allows free restoration of the problem, as long as the terms below:

  • Yes there is the warranty of the dealership and proof of device purchase
  • Yes the fixed elements have not been altered of the device (Serial No.)
  • Yes do not exclude damage based on the form of the manufacturer's warranty

Η επιστροφή των προϊόντων με χρέωση της Εταιρείας θα πραγματοποιείται είτε με προσωπικό και μεταφορικά μέσα της Εταιρείας, είτε μέσω courier ή υπηρεσίας «πόρτα-πόρτα», εφόσον ο πελάτης δεν δύναται να μεταβεί στο κατάστημα για την παράδοση και παραλαβή του προϊόντος.

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